Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: September 10, 2026

The Western Group (“Western Group”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://thewesterngroup.in/ (“Website”).

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit or interact with our Website.

By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you use our Website, including:

a. Contact and Enquiry Information

When you submit an enquiry through our Contact Us or other enquiry forms, we may collect:

  • Name
  • Email address
  • Phone/mobile number
  • Subject of the enquiry
  • Message or other information provided by you

b. Appointment Information

If you request or schedule an appointment with us, we may collect information such as:

  • Name
  • Email address
  • Mobile number
  • Purpose of the meeting
  • Other information voluntarily provided in connection with your appointment request

c. Career Information

If you apply for a career opportunity through our Website, we may collect:

  • Name
  • Email address
  • Mobile number
  • Information provided in the “Description About You” or similar fields
  • Other information voluntarily submitted as part of your application

d. Subscription Information

If you subscribe to updates or communications from us, we may collect:

  • Name
  • Email address
  • Mobile number

e. Automatically Collected Information

When you visit our Website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website or source
  • General usage and interaction information

This information may be collected through server logs, cookies, analytics tools, or similar technologies.

2. How We Use Your Information

We may use the information collected through the Website for purposes including:

  • Responding to your enquiries and requests
  • Contacting you regarding our residential and commercial projects
  • Scheduling and managing appointments
  • Providing information about our projects, properties, services, and offerings
  • Responding to career or employment enquiries
  • Sending newsletters, updates, or other communications where you have requested or permitted us to do so
  • Improving the Website, its content, functionality, and user experience
  • Understanding Website usage and analysing Website performance
  • Maintaining the security and integrity of the Website
  • Preventing fraud, misuse, unauthorised access, or other unlawful activities
  • Complying with applicable legal and regulatory requirements

3. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve functionality, understand how visitors use the Website, and enhance the overall user experience.

Cookies are small text files stored on your device when you visit a website.

Cookies may be used for purposes such as:

  • Remembering preferences
  • Improving Website functionality
  • Understanding Website traffic and usage
  • Analysing Website performance
  • Supporting security and technical operations

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.

4. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share personal information where reasonably necessary with:

  • Our employees, representatives, and authorised personnel
  • Service providers and technology partners who assist us in operating and maintaining the Website or providing related services
  • Professional advisers, consultants, or contractors where necessary
  • Government authorities, regulatory bodies, or law enforcement agencies where required by applicable law
  • Other parties where disclosure is necessary to protect our legal rights, property, users, or the security of the Website

Where appropriate, we take reasonable steps to ensure that third parties handling personal information do so in accordance with applicable privacy and data protection requirements.

5. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse, loss, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide requested services, maintain appropriate business records, resolve disputes, comply with legal obligations, or otherwise meet legitimate business requirements.

The retention period may vary depending on the nature of the information and the purpose for which it was collected.

7. Third-Party Websites and Services

Our Website may contain links to third-party websites, services, social media platforms, or other external resources.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Real Estate Project Information

Information, images, plans, specifications, amenities, project details, and other material displayed on the Website are provided for general informational and reference purposes.

Project details may be subject to change. Users should independently verify project information, availability, specifications, applicable terms, approvals, and other relevant details with The Western Group before making any purchase or investment decision.

9. Your Privacy Rights

Subject to applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where legally applicable
  • Withdraw consent for certain communications
  • Object to or restrict certain processing activities where applicable
  • Request information about how your personal information is being processed

To exercise any applicable rights or raise a privacy-related concern, you may contact us using the details provided below.

10. Marketing Communications

If you provide your contact information for newsletters, updates, project enquiries, or other communications, we may contact you regarding relevant information, subject to applicable law.

You may request to stop receiving promotional or marketing communications from us at any time by contacting us or by using an unsubscribe option where provided.

Please note that you may continue to receive essential service-related or transactional communications where permitted or required.

11. Children’s Privacy

Our Website is not intended specifically for children, and we do not knowingly collect personal information from children through the Website.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

12. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or Website functionality.

Any updated version will be published on this page with the revised effective date. We encourage you to periodically review this Privacy Policy.

13. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

The Western Group
207, Proton Plus, Near Star Bazaar,
L.P. Savani Road, Pal, Surat – 395009, Gujarat, India

Phone: +91 261 2735344
Email: info@thewesterngroup.in

14. Consent

By using this Website and submitting your personal information through our forms, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described above, subject to applicable law.

The Western Group